Service was very friendly. Location is very clean including restroom. How ever the Loco moco was not fresh today. It was like a frozen patty fried, a little rubbery also. Drenched in gravy. It was a large portion, over a bed of white rice. They forgot the mac salad for my plate. Flavor was very bland. I fixed with shoyu, teriyaki sauce, and Sriracha provided.i tasted the saimin with spam and the soup base was also very bland, tasted mostly hot water. How ever the banana lumpia was good. Small portion but good flavor , sweet and the lumpia wrapping was very crunchy. I will try this place again to see if the experience will be different.