I was fond of Legacy Animal Hospital until I had my Buster die under the care of Dr. Muratore.
They recommended that his teeth be cleaned and teeth extracted, although I was hesitant I decided to undergo the procedure.
I was aware of the consequences but never expected the treatment afterwards.
The doctor called me personally to say he was fine and was ready to be picked up.
I was relieved, but when I got there the news was BAD!! He didn't make it told me a blood clot went to his heart and died while I was in the waiting room. I was DEVASTATED!! At first I accepted what happened but what followed became a nightmare.
I texted the vet Muratore and he told me there was no hurry to pick my baby up, 31/2 weeks later no Buster. I called the hospital numerous times with no call back until I threatened a law suit and a report to the Veterinarian Board. Between the crematory and the vets office they were passing blame back and forth. I had no idea where my dog was. I was emotionally a wreck for a month not knowing where my dog was which raised my suspicions that my dog was already dead when they called me.
The Dr. told me he would reimburse my money that I had paid but reneged on his word. They did pay for the cremation after many calls and threats.
Dr Muratore, the kind and caring vet I thought he was, turned into a lying,cold, insensitive, distant person.
I WILL NEVER RECOMMEND THIS PLACE!!