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  • We arrived at Carrabbas early on a Saturday (around 5:00 p.m.) the restaurant was only 1/2 full we proceeded to the hostess desk and she told us it would be a little bit before we were seated. My husband asked why so long when they are only 1/2 full and he was told that it was because they didn't have the servers, why not seat us, explain that to us and get us a drink? That would make you feel like a valued customer. Our server came over and took our drink order, my husband ordered his usual, spaghetti and meatballs, I ordered from the tasting menu, bruschetta for an appetizer, salad and parmasean crusted chicken. my appetizer should come out first, and we waited, and waited, and waited, finally the server came over and told us it had been given to another table, so they had to make it again, so we waited, and waited, and waited 1/2 hour to get my appetizer which basically is toast with a tomato topping on it which is actually served on the side. once I finished my app, it was time for our soup/salad course, and we waited and waited, so it finally came. Then about 1/2 hour later we were brought our main dish. The size of my husbands spaghetti was about 1/2 the size it used be. Mine came with a sauce on the side which I tasted and it was cold, I asked the server if it was suppose to be cold and she said she didn't know. I responded by saying I can't imagine they would give you cold sauce to put on a hot dish. She said she could bring me another one, so I waited and waited and waited she came back and said the manager was going to bring it so I waited and waited and finally the server brought it. once we finished we asked for the check and you guessed it, we waited and waited and waited. She finally brought the check and not only had I been charged for the tasting menu dinner she also charged me for the appetizer that comes with it. I waited for her to come back and told her, she took it back to change it when she brought it back I told her to wait for my payment because I didn't want to be there all night. We finally left 2 1/2 hours later.
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