First, let me start by saying I grew up on soul food, so my expectations for a soul food restaurant are high.
Unfortunately, Mert's is a failure to the soul food world.
They are located/attached to the Holiday Inn City Center, so I automatically assumed that the food and service would match the location, wrong! The service wasn't horrible, it was just slow.
The food on the other hand was horrible; the best thing I ate was the cornbread. The collard greens tasted like a mixture of vinegar, salt and lemon juice had been poured in the pot; I took one bite and realized that I was done with that portion of my meal. The cabbage was decent, but my cabbage looked moldy, yikes! The okra and tomatoes dish was meh; the okra was there, but the tomatoes were missing in action. The macaroni and cheese was old and dry. I am completely disappointed.
Will not return and I don't recommend you waste your money here. This place has an overall 3 star review for a reason.