I've come to discover that there is no such thing as a great car wash, but there is such a thing as the best car wash, and Silver Touch is the best I've found in the Valley. Sure, they occasionally forget to wipe down certain areas of the interior or leave a couple streaks on the exterior, but what car wash doesn't? The difference with Silver Touch is their customer service - they seem to truly care for your car and want you to be completely satisfied. If you have a problem, there's almost always a manager outside to speak to. Another plus is that it's not usually very crowded. The only negative is that their waiting area is a little shabby and could use a TV or some magazines, and maybe some more snack selection, but you don't go to a car wash for the waiting experience. This place gets the job done and does it well and, if for some reason they don't, they'll make every effort to make it right.