This place has gone to the bottom of the barrel with the new owner and management. The staff have always been great. I have been coming 2+ times a week and unfortunately today was the last time....BIG "F" if I could give ZERO STARS I WOULD!
I simply requested to substitute something on the menu that they have and the GM came over and said we can not do this. OMG really? Absolutely backwards thinking with terrible customer service ! We wanted fried zucchini instead of all the other veges they include... we have been coming here for their zuccini for some time and being a neighborhood place it was nice and convenien. A simple request, right? Well according to her she was going to write up ALL the waiters and bar tenders who have been accommodating their customers.. Again, really?
WOW it's like when you order a salad and ask for blue cheese instead of goat cheese. Well as I sit here writing this the owner walks over very defensive and not even knowing what's on his menu arguing with us that they don't have it on the menu as we correct him he goes back to the kitchen to find out... He was so inflexible and being unreasonable. With all the restaurants to choose from Bottom line owner had a major attitude, big ego and has no idea of how to run a restaurant, he was being arguementitive and rude to us all over something so small it was ridiculous. This is NOT like the old Stone & Vine and the new owner and management structure are failing miserably. I have never come across an owner of a restaurant that carried himself in such a poor manner, very unfortunate. We left the negative energy behind and enjoyed ourselves at another restaurant in the neighborhood that treated us very well. Something that could have been handled in 2 minutes with happy customers that would have continued coming back and supporting this establishment left me with a very bad taste my mouth. Unacceptable. My sugge6 go gown the road to "Il Bosco" food and service is impeccable