I've been here at least a couple of times. I really love the food I've had, albeit a bit on the pricey side for what you get, but the service sucks. Was here on a Saturday afternoon and the place was not even half full yet, it took forever for the server to even make an appearance and even longer to get our food.
The waitress was clearly forcing her "friendliness" and no it's not cool to call someone "sweetie" especially when your attitude is funky. Had to ask the hostess and other staff for things like salad dressing, to go boxes, the bill etc. because our waitress disappeared for long periods of time.
In my opinion this place has no character and the staff have horrible customer service skills and seem to lack ability to appropriately interact with customers. There are more than a handful of reviews on here that say the exact same thing about the staff's attitudes and the poor service. I've had enough personally and will take my money and business elsewhere. I cannot see how a business like this will stay open for long with the high prices and awful service.