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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This isn't a review about Cox as a service provider, but rather the customer service I received while in this Cox Residential Digital Solutions Store location. In preparation for moving into my new home, I called Cox and ordered a TV/Internet/Phone bundle. I later realized the bundle was out of my price range and called back to modify my order to exclude the digital phone service. The order to send out the phone equipment was already processed and I received a package containing the equipment at my residence. A quick phone call to Cox resulted in directions to return the equipment to a store nearby - enter my visit to this location. From the time I parked to the time I returned to my vehicle, about 3 minutes passed. I was greeted upon entering the store and when I explained the reason for my visit, I was escorted to the cashier's desk where they quickly processed my return of the equipment and provided a receipt. No fuss, in and out. The gentleman seemed happy to help and that made me feel good about doing business with them.
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