The staff is incredible, they are very through with examinations, very friendly and great with large nippy dogs. Dr. Durig has incredible bedside manners and we could not ask for a better vet. She made notes about every aspect of the examination - including the tools our dog didn't like to see. They made sure we knew of every cost before they did anything and even compared costs of food and pills. The office even tracked down the extensive vet records of all our pets.