This place is terrible. The drive-thru says shortest line but they only ever take orders from one side. Don't order food here unless you feel like waiting for 30 minutes if they even remember your order. If you order inside prepare to be ignored almost completely. I realize Tim Hortons has become a garbage place to get food in recent years but this one takes the cake in terribleness. If it wasn't in an industrial area it would go out of business.