Thought to give these guys a try because of the fantastic reviews and it's a local neighbourhood bakery.
I ordered a cake for my baby shower's gender reveal, e-mailed them, got an auto response saying to call for small order. Had to repeat myself to five different staff from beginning to end. I called the week of the party to ensure they got it... but no where in the note did it say it's for gender reveal, so they were going to decorate the cake with the colour of the icing. Good thing I did double check with them.
My husband told me they were extremely rude when he went to pick up the cake. My guests said it's a very plain cake, nothing special. Would not recommend.