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  • It's Memorial Day and my family dog decides to take a turn for the worse, not even wanting to lift her head up after my mom frantically calls me to come over at seven in the morning to assess her. Of course, our regular (and awesome) veterinarian isn't open so we decide to take our beloved Punky, an 11 year old Wired Hair Fox Terrier to this hospital. Upon entering we are immediately greeted by the receptionist who takes our name and reason for the visit, while handing us paperwork to fill out. By the time we sit down, a veterinary technician comes out, listens to Punky with a stethoscope, and asks us to quickly repeat our reason for coming here. She decides she is very concerned about our dog and takes her to the back, through a door on the left, while we stay in the waiting room. Once the Vet assessed Punky, we got called into another room to the right were the doctor discussed what she thinks should be done. The bring you the Plan of Care (aka the bill that breaks done the cost of the treatment) to sign off on/pay before they send you back to the waiting room. Love the configuration in the waiting room with the padded bench seats and the oddly designed three foot walls . I'm sure it helps keep all the beloved sick pets away from each other and it also gives more of a private feel (which is nice in the emergency/frantic state you are in) to us owners.. Our Vet, Dr. Charity Gottfrefson, was very nice, patient, and very sympathetic. She recommended we consult a surgeon due to the complexity of Punky's case and that is where Dr. Brad Dixon comes into our lives. He was great explaining the pro's and con's of the surgery and even gave us a follow-up call two days later to check on her! Punky is slowly recovering, but thanks to the care she revived here, we have no doubt she will get back to pre-hospital state!
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