My family has been to the skinny fats on Dean Martin and were excited to see a location on our side of town. We decided to stop in on a Thursday in hope of a smaller crowd, but to our surprise it was still very busy. We waited about 15 minutes in line to order by the time we ordered we were lucky a family had finished and were able to sit at their table since seating was scarce. My kids ordered shakes and hamburgers. My husband ordered the big parm, and I ordered the nice to Greek you. My kids burgers were the first to arrive to the table along with the big parm. We waited an extra 15+ minutes for the kids shakes which by that time they had finished their dinner. All while I still waited for my flatbread. I honestly thought they forgot my meal but later Alana came to our table to apologize for the wait and refunded my entree. I was hoping they would of worked out their kinks by now but will probably wait a while before we return.