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  • One of the worst customer service on campus... I asked for help in reformatting my iPhone. The man gave me incomplete instructions so I hung up and tried to figure it out myself but have gotten nowhere. I called back again and asked for help. This was our conversation: "I'm sorry. We don't support apple products." "What does that mean?" "We only sell them but we don't promote them." "So you sell them but you won't help your customers with apple products?" "That's correct." "But I called before and you just helped me." "We don't support apple products." "Can I speak with your manager please?" "This is him speaking." "Are there any other apple stores in town?" "No. This is the only one." "So let me get this straight. You're the only apple store in town that sell apple products but you won't help your apple customers?" "That is correct." Moral of the story: we need a new apple store on campus and fire that manager who works there.
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