I just went in for a simple oil change and they were fast! A few minutes after I drove away, I smelled something burning then smoke coming from under my hood. I called them immediately because I was concern and they told me to bring it down to make sure it wasn't anything serious. It was just the residue of the oil burning off so they cleaned it off. The fact that they told me bring it in to make sure it wasn't something serious instead of just brushing me off really made an impression on me.