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  • We were in town for 2 days and decided to have a family dinner at texas roadhouse. We have 2 near us and have always been very happy. We were a group of 5 adults and 3 kids. We made reservations and were seated promptly upon arrival. The atmosphere was great (same as the ones near us). Our waitress had a WONDERFUL personality. Seriously, I haven't had a happier/nicer waitress in a very long time! She was also very considerate of my father in law who is hard of hearing. The food was great. The service was great. The rating is due to the bar experience which was totally out of our waitresses hands. My mom ordered chardonnay. She received skunk'd wine. It was warm and had a vineger taste to it and slightly cloudy. She drinks chardonnay all the time and couldn't make it past 1 sip. She would have normally exchanged for another wine HOWEVER every single drink at the table was messed up so she opted just for water, she didn't want to give it a 2nd chance. My Mother in law ordered a whiskey sour, she received whiskey on the rocks. My father in law ordered vodka/7up w/ no ice (he is very sensitive to ice as he is in his late 80's) and he got a cup LOADED with ice (he was scrooping it out onto a place. I ordered the hurrican margarita w/ a kicker on the rocks and sugar rimmed. Now I don't know if this particular texas road house only does frozen drinks? The ones near me (countryside and tinley park) both serve this automatically on the rocks, you have to ask for it to be blended, so that is what I am accustomed to. My glass was also not sugar rimmed and only about 3/4 of the way full. My husbands sangria was the only drink that came out "ok". The waitress was very appologetic and again, very friendly. We were in on 3/30/16 at 5:30.
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