I've been going to the salon for over 10 years. Sue is absolutely fantastic and does amazing work. The rest of my experiences over the past two years have been just terrible. I took my daughter to get her nails done today while Sue did mine. When I came back and it was time to leave she had ignored my 12-year-old's request to stop putting a design on her finger that was far too large to be seen. I ended up paying for my daughter's nails to be done and airbrush for vacation and you can't even tell what the design is on her now. I do not have time to get her nails done again I had to pay for a terrible job and her nails look horrific to go on vacation to Mexico at the age of 12. I told the technician I thought they look terrible and she did not even apologize just told me to pay the bill. After all these years