This was my first visit to this location. I typically go to the location near ASU.
First the good: We ordered the Chile Verde Benedict and it was quite amazing. The flavors were unbelievable. We also got a Sum'oa Cake to split and it was pure heaven. I am so impressed that they will split plates without any hassle.
Now for the issues here. They sat us with the bartender (not at the bar). There were at least 10 other staff members milling about and the place was only about 1/8 full. Because she was making drinks and entertaining the guests sitting at the bar, she never once attempted to refill our coffees. We had to flag down two different wait staff at separate times to get refills. Also, our food came out ice cold, I am assuming because she was unable to check on it when it was done in the window. It was eventually ran out to us by yet another wait person. The flavors were right on. The food was fresh. Unfortunately, it was just ice cold.
Finally, there was a guy in the place that I would assume was the manager. He spent a lot of time looking at his cell phone, but I think he should have been checking on tables to see how things were going.
I will give this location another chance, but will be certain to ask not to be seated with the bartender.
If it weren't for the service and cold food, I would have given 5 stars hands down.