rev:text
| - So I have actually visited this location quite a bit lately and for the most part it's been decent, but this last time was pretty unfortunate. I came in to eat at dinner time, which is always pricey (lunch is too but they attempt to cover people who stay longer) nonetheless I appreciate healthy and it's convenient. I came in to get my meal, and stopped to grab a drink, after getting it and taking a drink it appeared someone had dumped peach tea in the regular tea awful as I cannot stand the taste of that. I asked someone working to fix it, and it took about 40 minutes for them to change the tea. Mind you, I was waited to eat because who wants to eat with nothing to wash it down. There was no apologies no nothing. I saw a staff member taste it to make sure I wasn't crazy ? Clearly I wasn't and then left to fix it. They finally got it done so I could eat, I had a salad and bit in to a nasty cucumber idk how you get a bad one but I surely did. The service wasn't up to par and no one bothered to care. Typically I like this place and wouldn't have written this, but I gave it a second chance, mentioned the problem to the manager from the last time and he didn't even acknowledge it, he just said it should be right now. So hopefully it was a bad day, but I figured at the very least they could've apologized or took care of my drink, I never got it again where it didn't still taste like the peach tea. Unfortunate. I should add that both my first two plates were dirty, and my favorite the Tuna tarazon was also very watery.
|