I was there the other day during a game I had an hour to kill, so have a couple beers and some wings and relax before I go home.....I ordered the wings right away...sat there....sat there...Sat there....the bartender short brunette was rude most of the time, I finally said to her (after 45min) I have to go just take the wings off and she gave me attitude, took them off wouldnt get me change I waited (almost just walked out) --then she brought out the wings "there done" you want them to go (bitchy voice). I said sure. she charged me for the wings ( I thought shouldnt have happened) I waitied again to pay -- IT WAS LIKE MY FAULT the kitchen known for wings can not get them out faster than 45min for 10 wings - she acted like it was my fault I left feeling horrible. She was awful and should not be working in hospitality. Mayfield heights location...BTW -- FYI -- hire people that are friendly not ones that think their hot and their not.