Never again called to reserve a room told them i wanted hourly for 12 got there they put us in a room with max capacity of 10 then tried to force a package on us that the food only include chicken wings fries and dumplings to stay in that room. Still decided to stay hourly so they said we couldn't be in that room and moved us to a room right next to it since we didn't want to buy a package room was the same size except the touch machine was bad and had a different system. After an hour of being there asked the waitress to cut us off at two hours when two hours neared we could not find the waitress i had to walk into the kitchen to ask for service after hitting the service button which we found out 20 minutes later did not work. Had to wait another 30 morning minutes for the waitress to come to the room and she tried to charge us for another hour even though she was no where to be found after 2 hours... I recommend Q karaoke which is in the same plaza have been there multiple times and have never had this problem... owner or managers told us we could not tell the waitress when we wanted to be cut off