This is from my experience on the phone with them..
They dropped and transferred my calls many times. The customer service staff also has a limited grasp of English.
Finally, when we were on the same page they quoted $104 for the eye exam, would not give me the PD to order online, and kept telling me that I need to come in and try some glasses.
I would not recommend this place as they are not looking out for the best interest of those that wear glasses and don't' want to spend $400+ on them.