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| - As with all my reviews, I will give you exactly what happened and you can decide from there. I contracted these guys to do a whole house exterior paint with some very minor stucco repairs. Signed the contract and job start date given was June 9th. YAY! June 9th finally rolls around. No one is here. Nearly 5 PM rolls around finally someone is here. They came and pressure washed the house. YAY! Told me someone would be back to begin the job tomorrow. And that was the last I heard from them until Saturday June 13th. Someone apparently came by while I was not home in the morning. Taped a piece of paper to my garage door that said call me and a number. Ok. Why the hades didn't someone just call me? Called the number. A guy who barely spoke English answered and said (I gathered after much concentration and repeating) that they didn't start because they needed the paint colors. What?? You mean the paint color clearly defined and coded on the contract you have? Yeah, I was not pleased. And relayed as much to the guy. He says ok sorry. I will call the boss. We will back back on Monday (June 15th for those keeping score). Ok. Monday rolls around. No one is here. No one calls. By mid afternoon I'm pretty angry and call the office. No one answers (they literally never do when I call) to find out what's going on. The barely speaking-english guy calls me back an hour or two later. He says he isn't here because he is having vehicle trouble. Which I am not buying given the guy has basically a brand new pick up truck. I have to think he is having "coming to work" trouble. Fine. Whatever. He say's I'll be there tomorrow. Uh huh. Where have I heard this before. Next day, lo and behold he actually is here. YAY! Painting begins. I didn't actually see any of the work until they were several hours into it and my trim color is wrong. But it's not awful and I honestly don't have the patience to deal with these people any longer than I have to at this point so I let it go (I plan on repainting the trim this winter to the correct color but in the meantime atleast it looks better than it did before any painting). LONG story short, the job was finally finished on the 24th. For a job that was supposed to start on the 9th, that's just ridiculous. Guy cut my cable lines while doing a siding repair and then lied TO MY FACE about it. Cable guy was at the house, coincidentally, doing other things. He came out grabbed the dangling severed end and said "THIS cable". Suddenly Roberto remembers cutting it. Final day comes and I have to sign off on the work. Roberto comes to the door and my husband answers. Says to my husband that he needs to sign off, that I already walked around the house and I said it was fine. My husband, not buying it, comes in to me and asks if it's ok to sign off on since I already walked it. I said unless I astral projected, I sure didn't. I go out to walk the job. Find spots missed and a HUGE overspray onto my white window sashes (they painted with BLUE....shows up like a sore thumb and its easily a 5 inch swath). How in the WORLD did you not see that? It's like a beacon in the night up there. Had him fix all the missed items and finally signed off. This was one of the poorest experiences I have ever had with a home services company. The level of unprofessional conduct and business practices was epic. The price was good. The headache was large. And the final product was mediocre at best (when it finally finished). All in all I super wish I did not go with these guys.
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