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About: http://data.yelp.com/Review/id/j4R9hnbgJEdpuMhTWk6bZA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-06-16 00:00:00 (xsd:dateTime)
itemReviewed	The Hampton Inn
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I booked 10 Rooms for a family wedding from 6/11 - 6/15. Hotel staff was wonderful from Thursday 6/11 - Saturday, 6/13. So very friendly, fun and helpful, they could not have been nicer. The night clerk even took the time to take a family group photo on almost ALL of our phones, and did with a smile on her face. HOWEVER, on our last evening the clerk at the front desk was extremely rude and miserable. No friendly, hello, good bye, just a sour face. Our group was middle to senior-aged. We were in the breakfast area watching old home movies on a laptop on Sunday evening, laughing, talking and having a great time. THIS WAS NOT A DRUNKEN group. We were rudely told that there was a "curfew" at the hotel and needed to disperse. It was such a disappointing end to a wonderful long weekend. I'm e astonished at the behavior of someone in this profession. Very disappointed. It really put a damper on what was such a nice occasion. Shortly after posting the above paragraph as a review, I was contacted by corporate and the manager at this location. They offered to send me a "Be My Guest Certificate" for our entire stay. (only after I posted a negative review of course). So, I gave them the benefit of the doubt and took my negative review down. Guess what? Received a certificate for only 1 night stay. I'm assuming they lied and said whatever they needed to say, just to get me to take down the review. They offered to compensate for the entire 5 day stay (for 1 of our rooms which was fine). I didn't ask - they offered, I accepted. Its principal. I didn't ask for anything, only let them know my concern. They offered and then didn't do as promised. So unprofessional for people who work in customer service. If you require/prefer completely flat and even floors/carpeting to walk on, don't stay here. If you prefer a little water pressure in your shower, don't stay here. If you enjoy being treated rudely after having spent $124.00 per room (we booked 10 rooms), for 4 nights (roughly $5K),stay here. And most importantly, if you don't mind having a curfew placed on you during your stay, by all means, stay here.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Carol

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