I had an excellent sale experience with this store. Actually purchased the bicycle over the phone with one of their team members who was extremely helpful and patient answering all my questions.
The store primarily carries Canadian bicycles that are higher end (Cervelo, Argon 18, Cannondale, yes, they are Canadian owned now). The store staff are very down to earth and not pretentious at all (unlike many other bicycle stores where they don't give you the time of day unless you are a hardcore racer).
Bike pick up and fitting was done very well. Very patient and made sure I was set up properly on my new bicycle. Changes in fitting can be made over the next 60 days and tune ups for a year afterwards.
Overall, great experience - would definitely go back. Only downside is street parking only (although there are some reserved spaces on the side of the building)