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| - I have not eaten here in years but on a whim, my friend and I decided to lunch here for my birthday. The menu is varied , lots of selections and appetizers. We were disappointed not to have gotten a booth as they are way more spacious ---had a tiny little table against a wall and very cramped during the entire lunch.
I have no issues myself with the food---I ordered a pasta dish, chicken and penne in a four cheese sauce with mushrooms and tomatoes. It was very tasty. My friend ordered a Kobe beef burger and had asked the server if she could substitute the soup of the day , broccoli and cheese, for a side. The server was glad to oblige and said sure you can. So her meal arrives and on the plate is a cup of chicken noodle soup instead. My friend summons the waitress and says "I did order the broccoli cheese, did I not?". She responds, Oh, they ran out! Now folks, don't you think it would have been prudent to tell my friend beforehand that the soup she wanted was gone and not just bring any old thing? So, the server does ask if you want to take it back and get something else. By that time , the other food was getting cold and she told her to not bother. Here is the kicker, though---when the bill arrived , she was charged $2.00 for the soup!! Why the server did not alert her before hand as to the extra charge, I can't imagine but she did have an obligation to say something. Rather than complain again , she decided to say nothing and pay for it. Wrong!! I wanted to make mention of this to the server and the management. Not good business people , bringing out a food item you did not want in the first place and then charging you for it. You can do better than that, I am sure.
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