They got me in right away which was super convenient! However after leaving the salon my hair was not looking the best. The left side was cut about TWO inches shorter than the right side...not a couple centimeters but TWO INCHES. I'm not sure how someone could have messed up that badly or let a client leave the salon with their hair looking like that. I will never go back and do not recommend this salon unless you want to go to another salon to get your hair fixed... no one has the time or money for that.