Very friendly employees and very helpful, they weren't just trying to make a sale, they really cared about my daughters vision needs, not only did the Dr come out and introduced herself after finding out my daughters vision script, she recommended and gave us her professional advice... Not to mention that the one year warranty really benefits both young little girls like my daughter who may break them on a playground, and big kids who just can be careless. everyone breaks things now and then, but glasses can get expensive especially for a 6 year old who just doesn't want to wear them anyway and may break them or misplace them very easily.. So thanks LensCrafters we will be long time clients..