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| - This hotel is in a perfect location, directly across from the Philip Nathan Square. It is a walk away from the Eatons centre, parking, public transit & food. Upon entering, I felt like it was very updated and beautiful inside. It was beautifully decorated, with Christmas decorations, upscale furniture and lights, amongst many other decorations that caught my eye. Check in was smooth + the man at the front was friendly. Wifi is free if you sign up as a member (free of charge). I also had two dogs with me, as they are a dog friendly hotel (big bonus). They did not charge extra for the dogs, what surprised me was that they also have Sheraton dog beds + drink/food bowl for the dogs! That's amazing :) we were put on the 21 floor, the room was clean and everything was working. No complaints :) we wanted a mini fridge in the room, as we called guest services they said they could bring one up as requested. This is where one star deducts, after waiting 3 or so hours they still hadn't brought it so we had to give a call again, they came the second time around. Also the drinks in the vending machine were all out so they should consider stocking up more frequently. We stayed on a Sunday night and our total came to about $201 with taxes in. Not bad at all for the location and everything it has to offer. I would rate it 4.5 stars , definitely will be back! :)
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