After calling them 4 times and getting hung up on, I finally got to order a cab...an hour passed, they said another half hour, then another hour passed...i cancel the cab which never showed up. When I finally found another solution and we were on the road, one of their cabbies cut us off and slammed the breaks. We luckily avoided an accident, but the same cab (#488) took off and must have been doing 60 on a 35. Garbage service from a company that hires unsafe drivers. Never again.