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  • I have been shopping at Fresh and Easy for years....so when I found out there was a F&E near my new job, I was super excited because I could run there for lunch, if I was low on stuff in the office OR shop there on the way home after hours. On my first visit, I was mid-process of checking out and decided to pay with cash. My first $20 goes in no problem...the second one got stuck in the shoot and ended up ripping so the feeder would no longer take it. I politely waved over the cashier and asked if she could help with the issue. She walked away with my wounded bill, for what I assumed was to get a crisp $20...No. She tapes the bill together on both sides. As she hands it back to me she hovers over me and watches me attempt once to have issues inserting it into the bill feeder. Which was unsuccessful. She then reaches over my shoulder and starts rubbing the paper of the bill between her fingers and CLEARLY and DIRECTLY asks me "Where did you get this? This doesn't' feel like REAL money." (AFTER she spent time with it TAPING it back together) Now, I was cashier in college, so I know how to identify a counterfeit. So I raise the bill to the light and see there is a money strip within it, and I took the time to show her. She simply scoffed at me, kept insisting the weight of the paper wasn't right to be REAL money, and then goes to the monitor and forces it back to pay with a card and then walks away. So I force the screen back to paying with cash and get the bill in the feeder on my second try. I take my receipt and start to walk out...and she stops me and asks me "Did you pay for that, how did you get it to work?" Forcing me to open my hands to PROVE my receipt. Guess what, Chandler F&E? -- I will NEVER return to your establishment.
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