You definitely get what you pay for. I took everyone's advice and showed up to get my puppies vaccinated at 5:45 a.m.This part was actually the best part of my whole experience seeing as I was first in line. I had to take my 4 young kids with me because my husband works very early in the morning. The clinic opened at 6:15 and we really didn't have to wait very long to be seen. As soon as I was taken back I was promptly told that my children could not touch anything or move around at all. ok, fair enough. I wasn't planning on letting them trash the place. Then the dr commented on the fact that I should have brought four more leashes. I want to mention that my kids were doing absloutly nothing wrong. They were honest to goodness just standing there. My daughter mentioned that they were mainly out door dogs. The dr snapped at me asking why we even had dogs. I assured her they were inside quite a bit as well. Then I mentioned she seemed crabby. She apologized ( kind of) and said she just wasn't used to children. Well, welcome to the public lady. Kids are a part of life.
I asked a question about the frequency of the shots and she looked at me like I was an idiot and said she had just told me the answer. obviously not well enough because I was still confused.
Over all the price is right and if you get there by 5:45 the wait is not so bad. But the customer service is awful. I will not be going back.