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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-01-29 00:00:00 (xsd:dateTime)
itemReviewed	Firestone Complete Auto Care
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	I was told by my Toyota Dealership in Rock Hill that I needed an alignment on my vehicle so I decided to bring it to Firestone because they offer a lifetime alignment for 179.00 and the dealership wanted 89.00 for a one year warranty. When I brought my vehicle in I explained to Brad the situation about what I had been told and what needed to be done. About an hour later Brad calls to inform me that my vehicle is perfectly aligned and there was no unusual wearing of the tires. I was shocked because of everything that I had been told by Rock Hill Toyota. I listened to Brad and knowing that I didn't need an alignment made me feel great but knowing that Brad was upfront and completely honest with me was humbling because they could've done the repair and not said anything but they operated with integrity. In the auto service business, it's all about the up sells and trying to get the customer to make repairs that aren't necessary and I've come to expect being up sold on every visit. But, this was one of the first times I've been told that a service was not needed and everything was fine. Because my vehicle was already there at the shop and I knew eventually I would get the lifetime alignment I told Brad to go ahead and do the service even though it didn't need it. I felt empowered in making a decision with all the facts and no details being left in the dark. If you want honest answers and work done correctly, definitely come to Firestone in Belmont and ask for Brad. Honesty and professionalism in a business is sometimes hard to come by but when you do, you never forget it.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Anthony

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