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  • I was on hold for 20 minutes and all I wanted to do was order wings. Didn't feel like cooking. I truly blame management. They have 1 bartender on a busy night. I picked this pt's because its close to my house and being in customer service I know what its like to be overwhelmed and busy buuuut I have also worked at a restaurant and we had to multitask. To forget someone on the phone is not the way to go. No manager on duty either...what kind of crap is that? Would have given 1 star but the food is always good.
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