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  • They get 3 stars, Dr Torres gets a 5 the overall office gets a 1, that evens out to a 3. Dr Torres is wonderful and I've followed her from a previous location. She is compassionate, has empathy and understands some common yet complex medical issues. Her assistant Nancy is on top of things and actually answers the phone and gets Rx's refilled and problems resolved. The issue is with the front desk- who never ever answer the phone. I end up calling the Scottsdale office to make appointments or follow up for information. This 40th st location continually has a recording of 'we are too busy to take your call, leave a message and someone will call you back'- which never happens. 4C also has a lab onsite which saves me time and there is radiology right across the street. Both of these make for quick results and even quicker tests. Also the pictures shown are NOT for this location, they are for the scottsdale office.
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