I don't care about the wait time as long as you keep up with those weekend specials! If you expect to be in your car 10 minutes after you arrive, don't come here. But the staff is friendly and the deals can be great.
I have had great service except for one bald guy who works there. He treated me as if I was a moron because I am young-ish. Didn't have the heart to tell him that I am a biology PhD student and have rented cars many times for research. Worst customer service rep I have encountered in a while. Enterprise, you can find someone better to replace him with. Otherwise, I dig this place!