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  • I'm so mad!!! We just left this stupid restaurant. Although I'm upset, I'm not going to exaggerate about our bad experience one bit. My daughter and I got there at 12:32pm for a lunch date with my hubby/her daddy. We got there before my hubby, so we can get a table and order, so the food will be delivered before/when my hubby arrives(since Hubby's lunch break is only an hour). The guy(Hispanic, tall, I guess is also the person in charge cuz I asked to speak to the manager, and he said he was in charge) at the front asked how many people, I replied, "Three, and we can sit anywhere." He said, "We're cleaning up a table right now, so it'll only be a few mins." We still haven't gotten seated when my hubby arrived at 12:45pm. We still patiently waited until 1:07pm. Then, I approached someone and told them, "We've waited for over 30 mins when we were told it'll only be a few mins to get seated." Then the guy who told me that walked by, and I asked him, "Why did you tell me it'll only be a few minutes when it's been 35 mins, and we still haven't gotten seated? That's very inconsiderate and unprofessional of you. If you had told me it'll be that much longer, we would've maybe gone somewhere else." I then asked to speak to a manager, and he replied, "He's not here right now, and I'm in charge." Then I said, "Wow, you had us waiting this long, and we didn't even get an apology? Instead, you're going to try to make excuses(he said he didn't want to seat us at the bar because we had my 3yo daughter)." I added, "Then why did you tell me you guys were cleaning up a table for us." We just decided to leave. My hubby ended up missing lunch! Thanks for ruining our lunch date, IDIOTS!!! My friends and I ate here for the first time 2 weeks ago, and they lacked service. But I wanted to give them another try since they're literally 2 mins away from my house. NEVER AGAIN!!!!! (Wish SOHO was still open for lunch:( )
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