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  • This is for the service department. I needed to get an alignment done after installing new wheels and tires. I read the reviews here and on Google and decided to give it a shot. The half off coupon helped as well. I called and was directed to Sherri. She is very knowledgeable and professional. The car was done within the timeframe she provided. The paperwork stated the car was also washed, vacuumed and the tires shined. As I was waiting I decided to inquire about a trunk liner. The staff was very helpful and polite. Before leaving, I asked Sherri if she knew how to remove the clips that hold the glove box so I can replace the cabin air filter. She immediately had a tech come out and he was very willing to help me out! Fast forward a few days, I get a courtesy call from Sherri asking if I had any concerns or questions. Amazing, as I was pondering calling as I felt the car drifted slightly to the right when not holding the wheel. She explained it is on purpose to avoid a front collision if one falls asleep at the wheel. I came to Hyundai from another brand where I was blessed with superlative customer service. I was worried I would not be able to have a similar experience. So far, my worries have been put to rest. This dealership is a 70 miles round trip which I am willing to drive for the service I have received. Thank you Sherri!
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