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| - This tire shop has the worst customer service of any business I have experienced in the valley. I purchased 4 tires from them a few years ago and got the warranty. I had a tire that had a slow leak in it. I took to them and they said it was not leaking in the water tank and there was nothing they could do. So I left and a few days later the tire was really low on pressure so I aired it up and called the store AGAIN. I took it in and again they said it wasn't leaking air. So I continued to air it up over the next few weeks, took it back a 3rd time, and for a third time said check it out. They took the tire off the rim this time, there was a small nail, and they replaced the tire. Every time, I have to make an appointment, EVERYTIME they don't get me in when they said, and it takes them a min. of 3-4 hours to perform the work. My simple oil change took 3 hours to do. When they changed the oil, they rotate the tires and the last time, two of the four brakes started to squeal and they said that can happen and that was it. But they did find that my air shock had a tear and it would $1000 to fix it.
I asked who I can contact regarding complaining and they said you'll never talk to the GM or owner, they said he screens all his calls so he can't or doesn't want to hear all the complaints. I think that is all he would hear, if he could or would talk to HIS customers.
Don't shop there, the prices may be low, but the service after the sale is the worst I have witnessed. Beware if you shop there and have lots of time to waste, because you will need it.
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