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| - I am very impressed with HNS Doors and Travis, and I will call him in the future should any needs arise.
Background: I have a single-car garage that came without an automatic opener from the builder. I decided awhile ago that I wanted to surprise my husband and have an automatic opener installed so he could use the garage more easily for his "tinkering" projects.
I researched for awhile, and trimmed down my options to 3 places which are well-reviewed on yelp. I called HNS on a Friday afternoon and spoke with Travis, and after speaking with him, I didn't feel the need to contact any other garage door service companies. Travis gave me a quick quote over the phone, described the different options, and was actually able to schedule to come out to my house the following Monday between 8:00 and 10:00 a.m.
Travis called me on Monday to let me know he would be at my home in 30 minutes, and he arrived just on time. He was polite and knowledgeable, and starting working right away. He even tolerated my nosy twin boys when they wanted to check out what he was doing. He installed the automatic opener in just under 2 hours. He even had to add in a special bracket that was missing from my existing door, and didn't charge me. Also, he added lubricant to my double-car garage at no charge when I mentioned that it was squeaking. He also fully reviewed the operation of the door, programmed the opener to work with both garages, gave me the manufacturer's manual and information, and a very detailed, professional service invoice.
At the end, he cleaned up his mess, left me a sticker above the garage opener on the wall should I need to contact him in the future, and charged me exactly as quoted over the phone. I will definitely use Travis again if I have a need, and I've already recommended him to several friends and colleagues.
And the best part? My husband loved the surprise!
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