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  • If I could describe my experience in one word it would be: Hassle. I saw the commercial for $5 items if you buy 2 from the menu. I placed my order for delivery for a medium pizza and an order of honey BBQ wings at 12:06PM. I didn't receive my delivery till 2:35PM. Hold your gasps - it gets worse. After placing the order, my expected delivery said 45 minuites to an hour (which is understandable seeing as it was the lunch hour). However, after about an hour and a half of waiting, I called the store. The person answering the phone was not in a great mood. I asked what the ETA was for my delivery and she said very bluntly, "it's out for delivery now" and quickly hung up the phone. Not that I was expecting a full conversation or anything - but there was no explanation, no apology, no sympathy whatsoever. An hour after that phone call - I finally got my pizza. Sadly, the pizza I waited so long for was cold and the wings were soggy. I tweeted about my experience and they DM'd me and apologized. They refunded my purchase and offered another pizza on the house. I appreciate their response, but I don't think I'll be ordering from this location ever again.
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