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| - We used to come here a lot, but then not long ago had a very poor experience. That, coupled with their ever increasing, already ridiculously high prices has made us not return.
So, the last time we were there, for 2 adults with beverages and tax, it was around $30. Really? I can go to a much nicer place, get just as full, and have decent table service for less. The salad is ok, though the selection in good. The soups are average and the bread is mediocre at best.
So on the night in question, my wife and 2 kids and me went for dinner, which came to $48. A short while after I started eating, I began to not feel well. NOT (let me be clear) in any way related to the food, but because of other issues. I was not able to eat, and had eaten less than half of the salad on my plate. I asked a server if I could take the rest with me, as I was not feeling well. She said she didn't know and walked away. A moment later, a new person came to the tabel, who I assumed was a manager, though she did not introduce herself. She told me that I could not take my food home with me unless I paid for a "to-go" meal. I got a bit annoyed and told her that was not acceptable. She disappeared and a few minutes later, the store manager came out. He explained that I would be charged a separate to-go charge if I took my food with me, which was about the same price as the meal. I told him that I had already paid for this particular food, I didn't want anything else, and only wantedto take what was on my plate and have it later. He again stated that it was store policy to charge me a to go charge. I said "so, what you're telling me is that it is ok for you to take the plate and dump it in the trash, but I can't take MY food that I have alreay PAID FOR home and eat it later?" What BS is this? I was a bit upset, and we ended up leaving without my uneaten salad. What really was the final straw, was the manager saying "Thank you come again" when I was leaving in a very snotty tone.
I filed a complaint with corporate, which remains ignored. I will instead go to Souper Salad across the street and have better food and service, and my wife and I can eat for $15 for both of us.
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