Bruster's Real Ice Cream is the real deal in ice cream. It is unique in that their ice cream is not quite soft serve nor dip either. They make their own ice cream and I swear I think they use heavy cream. Their creamy ice cream is available in many flavors (some staples and some seasonal rotation) and its still slightly less $$$ than Baskin-Robbins.
Speaking of flavors, if you like coffee ice-cream that doesn't taste like caramel or "cappuccino" from convenience stores, Brusters is your place. And if you love hot fudge brownie sundaes, this place will rock your socks off. They put 2 brownies in a bowl, followed by three scoops of your choice of ice cream, then top it off with copious amounts of real whip cream. Granted, this sugary concoction is $5 and some change, but its nice to treat yourself once in a while.
The staff are generally teenagers, but they never fail to friendly and focused. I hate to see customer service standards lowering just about everywhere, but Bruster's does not fail to please. My only suggestion for them is that they have indoor seating. The few benches and chairs stay occupied during the summer months, so go at an "off" time.