I would agree with review from 1/20/18. I've gone to this theater for many years and the past few months have been horrible. Usually just one person at the ticket window. Only one side of concession open. LONG LINES. A friend and I went to a movie this afternoon. It was raining. One box office window open. Probably 75 people in line, all the way to the parking lot. Took 20 minutes to get to the front of the concessions. This theater is grossly understaffed. We barely made it to our movie as it was starting when we finally got to our seats. Very disappointing.