This Starbucks definitely needs training.
I went recently for a drink which is on their websites menu (coconut mocha frap) and the girl had no idea how to make it... Unfortunately it was the worst tasting frap I have ever had and very watery.
It takes longer than usual to make a drink here as well which is frustrating as well. Never usually a large line though, so at least they balance out.
They aren't the friendliest baristas here either unfortunately.
It's a basic Starbucks inside a chapters where the drinks are just okay.