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  • I asked a friend of mine if she had a good dermatologist, and she goes to Camelback Derm. I made an appointment (dealing with mild acne), and was optimistic for some new treatment as well as to get a prescription for a topical I had already been using. I knew going into it I would be seeing a PA first and then meet the doctor. I made it clear on both the written forms they have you fill out as a new patient and verbally stated to the PA that I have an autoimmune disorder and cannot take certain medications with antibiotics. I met the doctor for only 5 minutes. i was still given a prescription for a topical with an antibiotic in it and when i got home, after doing more research, it was highly suggested on many websites (including the drug company's) to not use this medication because of my autoimmune disorder. This was the first frustrating issue. I called the doctors office and left a message with the nurse's line, and they did call back pretty quickly saying they would change the prescription. While it was nice that the doctor gave me samples and coupons for the prescriptions, one of them was expired, and could not use it at the pharmacy (though I did end up later finding one online through the drug company). I also found that frustrating-but only because it costed me an extra half an hour of going back and forth to the pharmacy. Overall, I felt most bothered by the fact that I expressed more than once that I have this pre-existing condition that should be taken into consideration, and the neither the PA nor the doctors seemed to take notice. I do understand that this doctors office is very large and busy, but being that I was a new patient to the office, I felt very rushed. But, this office location is very convenient to where I live, and for the most part do not have many other skin problems to deal with, so I don't plan on having to go to this office very often, other than to follow up on my progress with these medications.
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