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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My tenants called me this morning about garage door. I called them to set up an appointment and told Aq garage door repair based on yelp review because they have this 149 for 199 deal and great review. They said that they have so many specials and we have to tell the repair man. When the repairman comes, it told us that we can't use yelp special deal. It costs me over 300 for just putting track back and replace a hinge. Before I agreed to let them work on it, they told me that once they repair it, it can last the other 10 to 15 years. After they done the work and charged me over $300, they told me that they can only give me 30 days warranty because they only do labor work today( yes, labor work and they charge you 300 for a hour work) and the garage door is old and it could break down any time. They told me if I want it to be worry free, I have to replace the entire garage door. The house was built in 1996 by a good builder and we only have minor issues with it until this year with this current tenants. My previous tenants had the similar issue and the repair costs only $100. They took my email and still have not emailed me the receipt after the second day. Very dishonest people and negative 10 review based on my first hand experience. We have always trusted yelp reviews until recent months. We have came across a few bad or just ok businesses with super great yelp reviews recently. The latest review shows for this company is a super great service and reasonable prices which is totally not my experience with them today. This is my second bad experience to find a repairman with great yelp reviews in the past six months. Not sure how they got these great reviews on yelp but I notice that they are doing ads with yelp in order to be showing as the first company when you search garage door repair company. UPDATE: Just notice that a lot of their reviews were left by someone who only had left less than 10 reviews. They even have someone " Check in" at their store location with only one review. WHO WILL CHECK IN AT THEIR STORE LOCATION WHEN YOU HAVE A BROKEN GARAGE DOOR AT HOME? YELPER!! BE AWARE!
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