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| - These people are ridiculous...
I called in and some female answers the phone and says "can I put your on a BRIEF hold?" sure.. no problem, maybe they are busy, I've never called before, and never been there before, first time POSSIBLE customer...
so this girl didn't even put me on hold, she just sat the phone on the counter and continued her 5-7 minute conversation with another female employee... then some other customers came and walked in, I heard them get greeted, and then I heard someone pick up the phone (that I am waiting on to speak with someone to put in an order) and the phone gets hung up on... I literally waited for 5-7 minutes... then some guests walked in, and this girl didn't even check to see if someone was on the phone... she just hangs it up... like really??? did you not hear me yelling HELLO???? do you just normally pick up a phone, and hang it up? did you forget that 5-7 minutes ago you answered a phone call and "placed me on hold" so you could finish your STUPID CONVO with your coworker about NOTHING... welp... sorry, but I just wanted to tell your manager how sad the employees are ruining this business... and let it known that unfortunately their food probably tastes amazing, but I'm not going to be ordering it to find out. HOW CAN YOU NOT PICK UP THE PHONE THAT YOU PLACED ON HOLD?! what makes someone think their co worker's conversation is more important than taking an order over the phone... like really? you should be fired. if you're that incompetent, you should just go work at walmart, they are equal opportunity employers.
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