I've been to the office twice. Both times I arrived a few minutes prior to my scheduled appointment and both times I sat in the waiting room for more than 30 minutes past the scheduled time. They did apologize both times for keeping me waiting, so there's that. The sonographer was extremely pleasant both times but I found both Dr. Spieldoch and her Nurse Practitioner to be impersonal and somewhat inattentive. The other staff members I dealt with were pleasant but this is definitely not a place for warm fuzzies.