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| - I really don't understand any of the negative reviews of this place. My wife and I had the most positive experience having her car repaired here. Joi was our service representative, and I have to honestly say we have not experienced someone with her level of professionalism, customer service, prompt communication, and bubbly personality in YEARS!!! And I'm talking at any business: retail stores, hotels, rental car representatives, etc. We had an appointment with Joi and she came outside as soon as she saw us drive up in our car. She made sure every aspect of our car (besides the damage) was in working order before we left, and even put floor mats and seat covers over my wife's leather seats. Once inside there were drinks and snacks. Joi encouraged us to help ourselves (they even had Oreo's and Goldfish crackers). Joi quoted us a week for the repairs to my wife's car, but called back two days later saying the repairs had already been done! We even received a small can of touch-up paint that was leftover from when they had to paint the bumper. This place was so convenient, and with Joi's level of service, it made for a wonderful car repair experience.
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